Eden Camp Privacy Policy

The General Data Protection Regulations came into force on the 25th May 2018. It is the new EU legislation protecting personal data and providing electronic privacy. This new law is built around the principles of transparency and control.

We (Eden Camp) are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we process it and how we use it.

We will only collect, process and use your data in accordance with applicable data protection legislation, in line with your expectations and in a transparent manner.

This policy sets out information about what data is collected, why it is collected, how it is used and your options and rights regarding the collection and use of your data.

Who we are

Name: P.O.W. Camp 83 Limited trading as Eden Camp Modern History Theme Museum.

Operational Address: Eden Camp Museum, Malton, North Yorkshire. YO17 6RT.

Registered Company No. and Address: 01993416 2 Hallgarth, Pickering, North Yorkshire. YO18 7AW.

For the purpose of the Data Protection Act (1998) and the General Data Protection Regulations (GDPR) from 25th May 2018, the data controller is Eden Camp Modern History Theme Museum.

Why we collect data

As a visitor we really appreciate your support. Therefore we want to ensure that we are able to keep you informed about how your support is enabling us to keep the museum up and running and thus ensuring that the memories of those that our exhibitions and displays represents alive. The data that we hold about you helps us personalise promotions and services that we may offer in the future.

What personal information do we collect, hold and use?

We hold personal information about our staff, visitors/customers and supporters.

The information covered by this Privacy Policy includes the personal data you provide when you submit quiz entry sheets, take part in visitor surveys, respond to our invitations to attend or take part in events that we organise within the museum, request information about our museum or displays and exhibitions that make up our museum, allow us to complete accident and incident forms and otherwise opt-in to receive information from us.

When we ask you to provide your personal information we will let you know why we are asking, and how we will use your data, by referring you to this privacy policy.

We treat your data with the utmost care and take appropriate steps to protect it.

Personal information we collect may include
Name and title
Gender
Date of Birth
Postal Address
E mail address
Phone number

Our website uses Cookies* and digital data may be collected when you visit our website, including IP addresses, browser data, traffic data. The transmission of information via the internet is not completely secure, however we will use appropriate procedures and security features to try to prevent unauthorised access.

Cookies

Our website www.edencamp.co.uk uses cookies to store information on your computer. Most of these cookies are essential to make our site work and information collected is used to track visitor use to improve our service and compile statistical reports on website activity. If you continue to use our site we assume that you are happy to receive these cookies.

Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information in anonymous for such as repeat visits, time spent on pages and pages of interest.

You can set your computer browser not to accept cookies, and also remove cookies that may already have been activated on your computer.

We have a small number of links on our website to other links from our website – www.edencamp.co.uk to other websites. Please note that this Privacy Policy only applies to our website so when a person browsing our website clicks a link to other websites they should familiarise themselves with the site’s Privacy Policy.

Where information is recorded on paper files, it is stored securely in restricted access offices.

How we will use your information

Dependent on the preferences you may have indicated, information that we hold about you may be used by us for the following purposes:
Send you promotional or marketing information by post or electronic means.

These types of communications can include informing you of other products, services or events relating to Eden Camp Modern History Theme Museum, such as events activities or retail offers.

Providing you with news and updates about Eden Camp, such as invitations, event lists and guides, e-newsletters.

Other relevant communications based upon your relationship with us.

To undertake screening and cleansing of data in order to ensure that we maintain accurate and up-to-date contact details and information about you.

The information that we collect from you is obtained, processed stored and transmitted in the United Kingdom in compliance with data protection legislation. By submitting your personal data, you agree to this storing or processing. We will take steps all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

We are the Data Controller in respect of this use of your data. At any time you can opt out of receiving any/all of our communications by contacting admin@edencamp.co.uk or by writing to us at Eden Camp, Malton, North Yorkshire YO17 6RT.

Similarly, you may also ask us to correct or remove information that you think is inaccurate.

You can request to receive a copy of the personal data that we hold on you at any time (this is known as a Subject Access Request – SAR). From the 25th May a reasonable SAR can be made. It will be carried out within one month. In order to make a SAR, you will need to be able to prove your identity by providing a copy of your passport, driving licence or birth certificate. Multiple requests may incur an administration fee.

Depending on your relationship with us, we may occasionally consult alternative sources in order to obtain or check information, such as :
Publications and company websites.

Any other publicly available sources such as web and other social media sites.

How long?

We will not store your information any longer than is necessary for the function of our business requirements and to enable us to fulfil the purpose that we describe when you gave your consent for us to record and process your information. You can request that we delete your records at any time.

Sharing information

We will never sell, rent or share your information with anyone else.

Within our organisation we have implemented security procedures, rules and technical measures to protect personal data that we have under our control from unauthorised access, improper use or disclosure and unauthorised modification. All our employees and data processors, who have access to, and are associated with the processing of personal data, are legally obliged to respect the confidentiality of our visitors and subscribers personal data. Your information is stored securely within our business site. We do not use third party data storage facilities or depositories.

Exceptions

-In the case of a person who may have submitted their personal details and is acting as a representative of a veterans Association or other organisation, and has given us permission to pass on your contact details on to a third party who has expressed an interest in the Association, organisation or body that that you represent.

-Our professional advisers.

-Any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with legal or regulatory obligations, or otherwise protect the rights of any third party.

Your rights

The accuracy of your information and the data that we hold on you is important to us. If you change any of your personal contact details, or you are aware that the information that we hold about you is inaccurate or out of date, please contact us using the methods advised below.

You have the right to ask us not to process your personal data and can withdraw your consent at any time by contacting us using the methods below.

How to contact us

If you have any questions about our Privacy Policy or would like a copy of the information that we may hold about you, please e-mail us at admin@edencamp.co.uk , write to us at Eden Camp Museum, Malton, North Yorkshire, YO17 6RT, or call our admin office on 01653 697777.

The Information Commissioners Office (ICO) (www.ico.org.uk) the supervisory body responsible for protecting people’s access to information and you have the right to lodge a complaint to them if you feel we are not using your data appropriately.

Changes to our Privacy Policy

This policy was issued : May 2018

We reserve the right to update and review our Privacy Policy at any time. We may inform you of any changes if this is necessary.